We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.
Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.
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I would like to begin by saying that Roger and his team were exceptional throughout this entire tragedy. The accidental death of my grandson was sudden and when I began to make arrangements, Roger and I connected right away. He guided my entire family through this difficult time and provided practical solutions to an already surreal dilemma. The ability to conduct Zoom, Google Duo, and Facetime video to family and friends all around the world to participate during a pandemic provided much-needed comfort and the ability to share the heavyweight during this already difficult time. I wanted to send a heartfelt thank you to Roger and his team. Your organization provided us the much-needed closure and the ability to heal and move forward.5 stars ★ ★ ★ ★ ★Wenceslao D Perez February 06, 2021
Our family is so thankful and appreciative of Naugle Funeral Home Jacksonville. We lost our mother last week and they were very much loving, compassionate and caring with us in helping with her funeral in every way. We love you all and thanks again! God bless, Pardo Murillo family5 stars ★ ★ ★ ★ ★Danny Pardo September 01, 2020
Roger, thank you so much for your compassion and professionalism when I was at a very dark time in my life. Being from out of state, you were there to answer my questions and help me through the process, even to listen and say a prayer with me. You are one of the nicest people I have ever meet - thank you again Jan5 stars ★ ★ ★ ★ ★Jannifer Rougeau July 15, 2019
I am so grateful to Roger Delaney for his kindness, compassion and deep understanging during this time of great sadness. He truly went above and beyond every step of the way.5 stars ★ ★ ★ ★ ★Jean Wanta October 26, 2018
Roger Delaney was our Director recently during our loss. when I called, Roger answered the phone, in person, everytime. if I needed an answer or a service, I got it everytime. Roger made a very bad time much less stressful. Roger Delaney is a compassionate professional in every respect, thank you Roger,for taking care of Ronald E. Brightwell,his brother, Albert Arnao5 stars ★ ★ ★ ★ ★Albert Arneo November 06, 2017
My wife passed away on April 30th. We came to be aware of this service by way of her sister calling around to various funeral homes. When we met with Cameron and Roy, we felt the care, patience and understanding we were in such desperate need of during this painful time. They were so accommodating and helpful in helping us explore all of the available options they offered to help our family honor my wife like the Queen she truly was! I never thought I'd be writing a review about a funeral home, but Cameron and Roy left such a strong, lasting impression on me that I feel I'd be very remiss not to acknowledge their superior professionalism for all the world to know. I can't recommend these guys highly enough! If y'all find yourselves with a death in the family on your hands, these are the guys that should be on speed dial on your phone!5 stars ★ ★ ★ ★ ★Jan J.
Thank you to you and your family on behalf of mine. We appreciate all of your assistance with my mother's arrangements. You are so pleasant to work with in such an emotional time. Your professional and respectful approach made us all feel comfortable and exactly how one would envision for a loved one. Thank you so very much, Ellen Sullivan5 stars ★ ★ ★ ★ ★Ellen Sullivan
I would highly recommend Naugle Funeral Home. I recently had a death in the family and I was solely responsible for this persons funeral. I had never gone though this before and did not have a lot of money saved up to take care of this. I called several funeral homes no one was willing to speak with me regarding what exactly I needed. They were quick to provide me with prices for services. I called Naugle Funeral Home and spoke with Cameron Naugle. He was so polite and took the time to listen to my needs. He was understanding in the fact that I have never had to do anything like this before. I explained my situation and Cameron was more than willing to accommodate my needs. He also gave me a military discount since my loved one was military. After meeting with Cameron I decided to add a few additional services I was not planning on since I was able to get such a good price. Even after the services, I emailed Cameron several times with additional questions and he was always quick to respond. When I have to go through this horrific event again, I will always turn to Naugle Funeral Home as they were the only one who took the time to help me in my time of need. Thank you Cameron. You will never know how much your time and understanding meant to me during this time.5 stars ★ ★ ★ ★ ★Lauren H.
They were very discrete, professional, and it went very well. I appreciated Cameron very much.5 stars ★ ★ ★ ★ ★Norman H.
The loss of a loved one is always a trying time and Cameron with his comforting way helped us through it. We would highly recommend Naugle Funeral Home and Cremation Services to anyone.5 stars ★ ★ ★ ★ ★McGoverns
Cameron Naugle provided prompt and personal service. Highest recommendation5 stars ★ ★ ★ ★ ★E. Safer
My Dad passed somewhat unexpectedly in mid-December 2020. While there is no good time to say goodbye to a loved one, the Christmas season made this passing especially difficult for the family. Due to circumstances surrounding the timing and time of year, establishing proper services while trying to navigate the cemetery and funeral arrangements, we did not have much time to prepare. Naugle was a God send. Cameron and Shaunna did an especially great job helping me with the funeral arrangements and worked directly with the cemetery in order to get the funeral at our desired time. Every meeting and phone call with them made a gut-wrenching experience into a more bearable one. They were comforting and, more importantly, very respectful of both my father and the arrangements. Given how short of a time frame we had, they bent over backwards to make it all work in time. I will always owe Naugle a debt of gratitude for helping me and my family through this difficult time. It feels a bit crass to mention this, but others should know that their prices were more than fair, especially in comparison to other funeral services that I reviewed prior to selecting them.5 stars ★ ★ ★ ★ ★Joseph M. Noble December 29, 2020
Although i was going through the horrible time in my life with the loss of my 34yo son, Roger Delaney helped me through the necessary tasks. His professionalism, respect for my wishes and care of my sons remains was above and beyond my expectations.5 stars ★ ★ ★ ★ ★Alan Wheeler October 27, 2019
I so appreciate the kind professionalism of Roger Delaney in dealing with such a huge loss. He has been there offering support and solutions at every step of the way.5 stars ★ ★ ★ ★ ★Nancy Johnston February 12, 2019
Cameron and Shaunna were gems. I don't know how we would have made it through this very difficult time without their patience and caring support. They took care of everything, working with the hospital to handle the transport from the hospital to the funeral home. Their beautiful artistry helped my mother-in-law look like her peaceful, sweet self of many years ago. It helped us say goodbye to her seeing her looking so beautiful and peaceful. They took care of every small detail, making sure everything happened as predicted and planned. Shaunna was very patient, waiting for the information from me for the order of service, and she did a beautiful job in a very rushed time frame. We were very comforted by their personal and caring attention.5 stars ★ ★ ★ ★ ★Cindy P. September 17, 2018
Great team here. Very helpful.5 stars ★ ★ ★ ★ ★Stacie S.
Words cannot express how much I appreciate Paul and Cameron's assistance and guidance at this incredibly difficult time. My Wife and I sincerely believe the hand of G*d guided us in your direction. Your patience and understanding with Brad went way beyond expectation. THANK YOU from the bottom of our hearts. Bob & Susan Rich5 stars ★ ★ ★ ★ ★Bob & Susan Rich
Thank you for your kindness and your wonderful care of me and my family. The care of my husband was greatly appreciated. Thank you again, Love & Christ, Mrs Dianna Rinker & Family5 stars ★ ★ ★ ★ ★Mrs Dianna Rinker & Family
Cameron Naugle of Naugle Funeral and Cremation Services provided many options and prices for funeral arrangements. He honored all of the families requests and showed compassion in our time of grief. Cameron answered all of the questions we had about the process of the paperwork involved and the length of time it would take. The price of the cremation service was very reasonable.The meeting with Cameron Naugle of Naugle Funeral and Cremation Services for funeral arrangements was done with respect to the wishes of the family. We were very comfortable in asking everything we wanted to know and getting the answers promptly. All paperwork was done in the time promised.5 stars ★ ★ ★ ★ ★Brenda G.
When my mom passed away we chose Naugle Funeral Home for her arrangements. Paul and Cameron were not only professional, but very caring and compassionate during our time of need. They made a very difficult task much easier, by guiding us through the process and offering us various suggestions and choices, without being pushy. I would highly recommend Naugle, and can promise that you will be well cared for at a time when you need it the most. You will not be sorry!5 stars ★ ★ ★ ★ ★Melanie
Cameron and his family provided a caring and thoughtful service at a Very trying time . Everything was as discussed and agreed upon and we will use them again if it becomes necessary.5 stars ★ ★ ★ ★ ★K. Mccracken
Best service for family Naugle Funeral Home took care of my father-in-law's funeral and service Cameron and the staff take care of every possible thing needed. They crossed all the I's and dotted all the T's. They made it very easy for our family. They were there for us and I would highly recommend Naugle Funeral Home and Cremation Services to anyone for their service in your times of need. Thanks Naugles, Gordon and Debra Spottswood5 stars ★ ★ ★ ★ ★Gordon and Deborah Spottswood